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Customer Service

Hi there!
We're here to answer your questiona about LunaProxy.

How to use proxy?

Which countries have static proxies?

How to use proxies in third-party tools?

How long does it take to receive the proxy balance or get my new account activated after the payment?

Do you offer payment refunds?

Please Contact Customer Service by Email

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1. Provide your user id: lu***
2. If the purchase has not been received, please provide your order number and payment screenshot
3. If it cannot be used, please provide: IP, port, access address, usage method (API/account password) error prompt screenshot
4. If you can’t buy it, please provide the corresponding prompt screenshot/video

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