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Overview
PROXIES
Integration Guide Dealer Guide
Dynamic Residential Proxy
Unlimited residential proxy
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Static Datacenter Proxy
Static Residential Proxy
Long Acting ISP
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User & Pass Auth ISP user & pass auth
FAQ
The IP test result does not match the region where I purchased and extracted it.


When you check on some IP detection websites, it may not match the region where you purchased the product. 

The reasons for this are as follows:

1. Data source


Different IP detection websites may use different data sources to obtain IP address information. These data sources may include Internet Service Providers (ISPs), geolocation databases, public proxy server lists, etc. Therefore, there may be differences in test results


2. Data processing algorithm


Different IP detection websites may use different algorithms and methods to process and analyze IP address information. These algorithms may take into account different factors, such as geographical location, anonymity, proxy servers, etc. Therefore, even if the same data source is used, the algorithms of different websites may lead to differences in detection results.


3. Update frequency


IP address information may change. For example, an IP address may belong to a certain geographical location at a certain point in time, but may have changed at another point in time. If a website updates its data more frequently, its detection results may be more accurate.


4. Geographical location accuracy


The mapping between IP address and geographical location is not perfect, and there may be certain errors. Different IP detection websites may use different methods to determine the geographic location of an IP address, which may lead to differences in detection results.


5. Detection technology


IP detection websites may use different technologies to detect IP addresses, such as Ping test, Traceroute, etc. The use of these technologies may affect the accuracy and precision of test results.


Lunaproxy is based on the detection results of the ipinfo platform. If the detection results are abnormal, please go to the ipinfo platform to check again. In fact, your server/VPS is actually at the location you requested, and this physical location is the direct source of the signal. The virtual location of the IP associated with the server has no impact on performance at all.


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Customer Service
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Hi there!
We're here to answer your questiona about LunaProxy.
1

How to use proxy?

2

Which countries have static proxies?

3

How to use proxies in third-party tools?

4

How long does it take to receive the proxy balance or get my new account activated after the payment?

5

Do you offer payment refunds?

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